Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
Any of the secondary/recovery email addresses that should be configured for your AppleID account.Your primary email address mailbox that corresponds with your AppleID.To recover your credentials, you’ll need access to any one of the following: If you have forgotten your AppleID or associated password, these can be recovered here: Step 3: Automatic syncing should now commence and it will base it on how you set it up or by its default setup. Step 2: If the iTunes app doesn't automatically launch try doing it manually.
If your device is Activation Locked, this help page will provide most of the information that you’ll need: Step 1: Use the cable of your iPad that came along with it when it was purchased to connect to your computer. How to remove Activation Lock - Apple Support & start an Activation Lock support request. If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock: With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you. Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:Īctivation Lock for iPhone, iPad, and iPod touch - Apple SupportĪs you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock.
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